Tag Archives: business name

Words-Business-Names

Successfully Choose a Great Business Name

As discussed in What is a Brand Name? a brand is the shorthand for your business. And it has a strong emotional attachment. So how do you ensure your brand name has the best chance of making your customers swoon? For every powerhouse brand like Rolex and Sony, there’s millions of smaller brands that don’t score a second glance. You want a great brand name that will influence your customers’ preference and make your business more attractive.

English has About 600,000 Words. But You Can Always Invent Another One.

English has About 600,000 Words. But You Can Always Invent Another One.

So let’s do it. Here are the fundamentals you need to know about choosing the right brand name for your small business:

Who is the Target Market For Your Brand?

Close your eyes and think of your target market. Picture them as individual people. Think about who they are and their perceptions. When your customers think about your industry, what comes to mind? What drives their action? The brand name you choose must be geared towards helping your customers find solutions to their problems. It needs to be able to speak directly with the values and perceptions of the solution you offer.

Who is Your Competition?

Check Google. Grab the Yellow Pages. Understand who your competitors are and what their brand names are. What works and what doesn’t work? Your brand name needs to be clearly different from other brands – especially the dominating brands.

What is Your Brand Positioning and Personality?

You now have to decide what ‘image’ you want for your brand. Image means personality. Products, like people, have personalities, and they can make or break them in the market place. David Ogilvy

What is the personality of your brand going to be? Is it going to be fun and cheeky, stable and serious or dependable and straight forward? Your brand name should naturally embody this personality as it will appear across your whole business. Good examples of brand personality being exercised through brand names include: Krispy Kream, Victoria’s Secret, Nescafe and Kleenex. Say these names out loud. Hear how they capture the essence of what each brand is all about. Now that makes me swoon.

Is Your Business Category Obvious?

This is a real pet peeve of mine. So many small business owners fail on this point. If a potential customer was to look at your brand name and logo, would they be able to describe the business you are in? I often pass shop fronts or websites that place a great deal of effort into their image, using brand names like ‘Entrance Life’, ‘Kantar Direct’ or ‘Liquid Magna’… but I have no clue as to what they do. Are they a health spa? A printing worshop? An energy drink retailer?

And what do we do if we can’t make sense of something? We switch off. And the business successfully wastes money.

It is critical that your business category is clear. You may choose to make this obvious in a supporting brandline, or in the surrounding information. Just ensure it’s there. And don’t use fancy industry words either. Use words your target market understand. People are looking for solutions, not cryptic puzzles.

Is Your Brand Name Structurally Sound?

Time to bring in the structural brand engineers to ensure your brand name ticks all the fundamentals. Your brand name should:

  • Be easy to remember
  • Be easy to spell
  • Be timeless, and not fad related
  • Not be an acronym. Acronyms are cold and have no personality
  • Not be too long. Long brand names are harder to work with (logo, online, etc). Ok I admit, Small Business Planned is getting a little on the long side, but I knew what I was getting in to

Is Your Brand Name Future Proof?

Think about the direction your brand will or may ultimately take. Will this be contrary to your brand name? For instance:

  • Will you be looking to extend into new products or services that are different from your current core range? Will your brand name reflect well on this extension?
  • Will you be looking to expand into new suburbs, states or markets? If so, naming your brand ‘Smithville Dentistry’ may not be the best long term approach
  • Are you looking to on-sell your small business? If so, including your name in the brand may not be ideal

Is Your Brand Name Available For Use?

Wouldn’t you know it. You’ve got the best idea for a brand name. You’ve sketched the logo and you’ve even been placed on hold by a sign writing company. But then reality sets in. Someone has already registered your business name. Aside from buying it off them, there’s not a lot you can do.

Ensure you check your business registry before you proceed with your small business and brand name. In most cases this just requires a quick online search. I also recommend you do a Google search, as your brand name could be used by someone overseas as well.

Don’t Settle on Good. Strive For the Best

You’ve just struck upon a good brand name. Congratulations. But don’t make the mistake of settling on a good brand name. There could be a better brand name out there. Don’t stop when you reach good. Strive to see if you can make great.

How did you pick your brand name?

Box-Brand-Promise

What is a Brand Name? It’s Everything

In essence a brand is a label, which represents the promises your business pledges to deliver. This could be a promise of quality, competitive prices, convenience, fun, nostalgia or prestige. If you successfully choose a great business name, the operations of your business will have a better chance of success with your target market.

A brand is shorthand for a specific promise

A brand is shorthand for a specific promise

In most cases your brand name is the shorthand for your small business.

A good brand will stand for key ideals that resonate with your target market. A bad brand will stand for indifference or nothing at all. Unsure if you believe me? Let’s step out behind the theory for a moment and examine your emotional responses to brands:

The Emotional Strength of Brands

Below is a list of famous brands. Take a moment to read each brand name

  • Toyota & Ford
  • BMW & Audi
  • Ralph Lauren & Yves Saint Laurent
  • Vespa & Aprilia
  • Amazon & Borders
  • Google & Yahoo
  • Facebook & Myspace
  • iPhone & Nexus
  • Pepsi & Coke
  • Pixar & Disney
  • NASCAR & Formula 1
  • Nike & Adidas
  • Intel & AMD
  • Nintendo Wii & Playstation
  • Yamaha & Kawasaki
  • Heinz & Campbell’s
  • Nikon & Olympus

Notice how your emotions rise and fall depending on the brand you are thinking about? Your response could be anything from a fleeting rejection to a strong bond full of imagery and praise. Your response is based on your experiences (either personal or second hand) and whether your experience lived up to the promises of the brand.

In a comparative situation, when you buy a brand’s product or service, you’re giving its ideals the thumbs up. You are identifying with something within that brand. All things remaining equal, you will generally stay loyal to this brand as long as its price tag matches the value of the brand promise.

What Makes a Successful Brand?

Firstly, a brand must own a promise that is easy to understand and valued by its customers. Famous brands that have managed to own a promise include:

  • Wikipedia – Free information online
  • Moët & Chandon – Prestigious champagne
  • Miele – Premium quality electrical products
  • Disney - Fun entertainment for the whole family
  • Tiffany & Co – The world’s premier jeweler
  • Harley Davidson – The original motorcycle
  • Photoshop - The standard for graphics professionals
  • Dove - The soap with ¼ moisteriser
  • IKEA – Great value furniture
  • Black Berry – Access and send information from anywhere
  • Heinz - Trusted food staples

Secondly, all brand activities must consistently apply this promise. This means, your promise needs to be embedded through every internal and external touch point and process.

This is where successful brands must be strong and maintain the focus. For months. For years. For decades! But most importantly – through staff changes. Brands should not waiver from their promise just because a few internal people are bored or looking to justify their value. Brands that stray from their promise undermine their long term value.

Brands take decades to build. It is the patient meticulous business owner that will reap the benefits.

What’s the name of your favourite brand? And why?

David